FAQ | Our Outdoor Gear

Frequently Asked Questions (FAQ)

Ordering & Shipping

How long will my order take to arrive?

Most orders are processed and shipped within 2-5 business days. Depending on your location, shipping typically takes an additional 5-10 business days.

How much does shipping cost?

Shipping on all our items is included in your cost of purchase.

Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number.

Products

Are the tents waterproof?

Yes, all our tents are designed to withstand various weather conditions, including rain. They have been waterproof-treated for your comfort and safety.

How long does a canvas bell tent take to setup?

Most bell tents take about 20-25 minutes to setup solo. If you have help this time is reduced by quite a bit!

Do the tents come with a warranty?

Yes, most our tents come with a 1-year warranty against manufacturing defects but this varies by manufacturer. Please contact info@livemoreoutside.com with any specific questions you might have.

What sizes are available for the tents?

We have a wide range of tent sizes, suitable for solo camping trips to large family outings. Please refer to the product description for specific dimensions.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund. Please note that the product must be unused and in its original packaging.

How do I return an item?

To return an item, please contact our customer service team who will guide you through the process. We can be reached at info@livemoreoutside.com.

Contact Us

How can I contact you?

For any questions or concerns, you can reach us by email at info@livemoreoutside.com, or call us at (971) 345-4432‬. We're here to help!